FREQUENTLY ASKED QUESTIONS

GENERAL

What is the quality of the hair?


We pride ourselves on selling quality hair. We are committed to providing excellent Wigs and Bundles. Our human hair bundles is collected from healthy women.




How much hair do I need?


A full sew-in weave with unprocessed human hair would need approximately 8 to 10 ounces of hair. We recommend buying 2 packs of hair for lengths 14” to 18”. We recommend 3 packs for lengths 20″or longer. Each bundles weigh 3. 5 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”




Can I color this hair?


This is 100% virgin human hair bundles that has not been processed. You can color the hair however, once Virgin hair is treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized.




How long will this hair lasts?


This hair bundles can last for a long time, the better you take GOOD care of it the longer you can have it and reuse! Our clients generally use the hair for 6 to 12 months.




Can I make changes to an exisiting order?


At Blessed and Beautiful Hair, we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to blessedandbeautifulhair@gmail.com.





SHIPPING

How long does Shipping take?


All orders ship within in 48 hours, if ordered Monday – Friday, unless there is a fraudulent warning or shipping address error. On average it takes 3-5 business days to be delivered in the US and 1 to 2 weeks for international orders. Our orders are shipped Monday-Friday out of our warehouse in USA with verified tracking and partial insurance. Any fraudulent high risk orders will be held until our team investigates. Please make sure your billing and shipping information are 100% correct and match the card you wish to use. No orders are shipped on weekends or US Holidays. All shipments include real-time tracking so that you always know where your shipment is at all times.




How can I track my order?


Once your order has been shipped, you will receive an 'Order Fulfilled’ e-mail which will include your tracking number and details on where your package can be tracked. Please allow a few hours for the tracking information to show. Please contact us at blessedandbeautifulhair@gmail.com if you have not received your order after estimated delivery time.




How much does Shipping cost?


hipping is Free for DOMESTIC ONLY orders over $199.00. Shipping rates varies for each country. We also have expedited shipping for slightly higher rates. Choose based off your needs. Note free shipping is the slowest shipping option. It takes EXPECTED delivery 3-5 days for USPS and up to 1-2 weeks for international shipments.




What is my package is lost or stolen?


We will assist our customers to the best of our ability to get your package found. We are not responsible for lost or stolen items as well as addresses that are incorrect. You may file an insurance claim with the USPS online. Go to www.usps.com/help/claims.htm It is important you verify all information before placing your order. We prefer USPS as the most trusted shipping carrier.





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